莎拉 D 霍夫曼

“在线专家培训每年都在员工培训期间将这个领域最好的专带给我们。即使没有与EOT的成员亲自见面,我们所有的工作人员仍然能够学习到那些帮助他们成为细致周到的核心技能,为参加露营的人提供有效的指导。在夏季,当我们的咨询人员回顾他们在视频中所学习到的内容时,他们已经了解并且信任他们在屏幕上认识的人。如果没有EOT的帮助,我们的员工培训不可能如此有效并且实现“在GRP中做最好的自己”。

莎拉.D.霍夫曼

绿水保护, 主管

The WISE A. Conflict Resolution Method at Camp Stomping Ground

Expert Online Training Behavior Management

By Jack Schott

I don’t like punishment. I never liked taking away flashlight time, or putting kids in time out. Punishment isn’t a long term deterrent of behavior and it gives kids the wrong message, but what other options do we have? Sometimes kids are mean, unsafe, or damage property.

 

Our staff, especially our young staff, often are scared and in an effort to keep the peace become overly authoritarian. Or because they don’t know what to do give up and don’t engage at all. We try to give our staff a simple framework to start and the leeway to be creative when this isn’t working.

THE OBJECTIVE
The goal of the WISE A, goofy names tend to stick, conflict system is to heal harm, mitigate future harm, and build community. Before any conversation with or among kids we start by setting the goal from the start. It puts campers and staff on the same page, working for the same goal.

WHAT
What is the behavior?
Am I concerned because campers are swearing? Are they hitting each other? What is the specific behavior that I am concerned about?

IMPACT
What is the impact of the behavior?
This is where we want to push our staff to think critically and challenge their own assumptions. If campers are teasing each other what are we worried about? If they are swearing why do we care? If they are refusing to eat what could happen?

SOURCE
What might be the source of this behavior?
Is this happening because they are hungry? Are they lonely and looking for connection? Do they not feel autonomous? Do they not trust us? Are they not confident because they are in a new space?

Most kids don’t come to camp with the intention of annoying staff or hurting other campers. We train our staff to look at challenging behavior as a reflection of unmet needs. This is something most camp directors get intuitively, but we find making it explicit for staff to be extremely fruitful.

EXPLORE
What changes can we all explore?
This is the hardest part. It mean putting aside ego and being willing to earnestly brainstorm together. What can the staff member do differently, maybe what can the camp change, and then what are we asking for from the camper? If we can get to a point where campers actually trust us, they typically can articulate what they need, but that trust is hard to earn.

AGREEMENTS
What agreements can we make?
If we can get to this point life is easy. We have figured out what happened, what the impact is, why it might be happening, the changes we are hoping for, and the last step is to make some tangible agreements. What can we all specifically do to make this happen?

The key to real conflict resolution is to remove blame, shame, and judgment and instead focus on connection, honesty, and candor. Kids are far more perceptive and capable than we give them credit for. When they are given a chance can blow us away with their ability to problem solve together. For a more radical approach where we try to remove rules and instead live in a community of agreements and conflicts as opposed to authority and rule breakers you can check out this article on our restorative conflict system.

Jack Schott
Co-Founder/Director Camp Stomping Ground
Facilitator The Summer Camp Society
[email protected]

Thinking about Behavior Management: From the Desk of Professor Dave

As the summer glow fades and we begin to think about next summer, the talk inevitably turns to how camps will manage camper behavior next summer. The world is certainly changing rapidly with increased access to technology, agonizing social pressures and the race-for-success at school. The one constant is that camp is a place to put all of this aside and enter a world of supervised risk-taking, freedom and self-discovery. While we want to encourage young people to feel “freer” at camp, there is still a need to ensure their safety and positive relationship building by training our staff how to manage behavior.

Here are 5 Best Practices to incorporate as you begin to plan how to approach training your staff on this critically important aspect of camp.

MANAGE, NOT CHANGE

Dr. Matt Pulewitz (http://www.drmattpsych.com/), a clinical psychologist and good friend who works with many camps, consistently delivers the message to staff that they can only aim to manage behavior and NOT change behavior. Our job as youth development professionals is to make sure young people live within the rules we have in place for the length of time we are responsible for them. For example, we can encourage and guide our campers to make their beds every morning even if they don’t do this at home. We can’t expect that when they get home making their beds every day continues (if they do, you’ll have lots of very happy parents).

MISSION

As you begin to discuss the values that are associated with the behavior you hope to see at camp (no bullying, sharing, etiquette in the dining hall, etc.), you must make sure that they match the Mission of your camp. These are not independent and will help you explain your behavior management plan to your parents. If parents understand that your behavior management plan is rooted in your camp philosophy, their level of trust and will only grow.

BEHAVIOR PLANS

I’ve gotten a lot of questions lately about behavior plans and how to work these into your Behavior Management plan. I am huge proponent that behavior plans should be reactions to specific camper actions that don’t meet your camp’s philosophy and/or tolerance and NOT threats to the general camp population. These plans should be individualized and parents should be your partners in creating these documents and reinforcing any further consequences.

NATURAL CONSEQUENCES

The biggest mistake frontline staff make when trying to manage groups is giving consequences that don’t help mitigate the behavior. Too often, we hear counselors take away “flashlight time” at night because a camper doesn’t do their job in the bunk during clean-up in the morning. It’s imperative that we teach and continue to reinforce to staff the appropriate way to dole out consequences that are meaningful and timely.

HELICOPTER COUNSELORS

Much like helicopter parents, we often encounter helicopter counselors who feel so much pressure that they don’t allow campers to take the calculated risks we encourage at camp. Staff need to be reminded that it’s ok to let some behavior go as long as it doesn’t jeopardize safety (or go against the mission). Not every “issue” is a big deal and everyone will have a better experience if counselors let campers just be kids.

To learn more about Professor Dave head to his website (www.professordave.camp) or send him an email @ [email protected].